Coronavirus measures

WHAT MEASURES WILL I NEED TO TAKE INTO ACCOUNT DURING MY VISIT?

To ensure a safe and pleasant visit for everybody, we ask people to respect the following measures:

  • A quota will be used to spread the number of visitors safely throughout the day. Four visitors will be admitted to the Snyders&Rockox House Museum every 15 minutes. You are therefore advised to book your ticket online so that you can be sure of entry! When doing so, you will be asked to select a time slot. Please respect the slot you have chosen.
     
  • If you still decide to present yourself at the entrance without a ticket, please note that we can only accept card payments at the cash desk for the time being. You might also have to wait until a time slot is free.
     
  • It is not possible, therefore, to book group or school visits.
     
  • No lockers are available, so please leave large bags and trolleys at home. Handbags and small backpacks are permitted, however. You can leave your coat in the cloakroom at the entrance.
     
  • A fixed circuit has been laid out through the museum. Please stick to this. You will have about an hour for the visit as a whole and you cannot return to a previous room. The route is clearly marked and the attendants will assist you if necessary.
     
  • Social-distancing rules apply inside the museum. We therefore request visitors to keep at least 1.5 metres apart from one another.
     
  • There are two exhibition areas on the first floor of the museum. To avoid visitors crossing each other's paths, those going up should use the stairs and those going down the lift. Only one visitor (or family) may use the lift at a time. The attendants will assist you in this.
     
  • You will be provided with a personal visitor guide for the four locations making up BLIND DATE. There are also iPads available at the Snyders&Rockox House with visual recognition to provide information about the whole collection. These tablets will be cleaned before each use.
     
  • The public restrooms and other sensitive places (handles, doors) are cleaned on a regular basis.
     
  • Dispensers with disinfectant gel are available outside the entrance, in the reception area, in the toilets and in the museum between Rooms 4 and 5, where it is necessary to open a door.
     
  • Face masks are recommended but are not compulsory.

In addition to these special measures, our Terms & Conditions for Visitors continue to apply.

 

WHAT ELSE CAN I DO?

Protect yourself and others:

  • Stay at home, especially if you are ill.
  • Wash your hands frequently for 20 seconds with soap and water.
  • Keep a distance of at least 1.5 metres when you are outside.
  • Limit your face-to-face social contacts.
  • Wear a face mask on public transport and at busy public locations.
  • Use a new disposable tissue each time and then discard it in a closed bin.
  • Don’t have a tissue? Cough or sneeze into your elbow.

More information on the Covid-19 virus and the preventative measures can be found at www.info-coronavirus.be.